wonderful service
The store manager runs this place pretty strict. She and her husband, of whom has passed away, has always kept the store in good shape,of which when they bought into it, was a True Value, but has been replaced with Ace, and the name brands that go with it. Employees are well versed in greeting you, with what are you looking for, and or can I help you find something. Mostly young people with some older, of whom don't seem to know what it that you're looking for. It's a good store with a little bit of everything. Usually you can find it here.
I dread hearing "what are you working on today" because I know I'm going to get an inexperienced person telling me how to do my project instead of just helping me locate what I need. I actually had an employee tell me she couldn't legally sell me any wire because she felt I was using the wrong type. I've been wiring for 20 years, she was fresh out of high school. And the owner Pam endorses this behavior in her store.
We were stranded in 6 degree weather with a frozen diesel. We called ACE and they not only sold us the extension cord to plug our truck in...they even brought it to our hotel so we did not have to walk the mile in the cold. Service goes above and beyond.
Excellent service. Friendly, helpful. Good product selection.
Finneys Ace Hardware is a US Hardware Store based in Sidney, Nebraska. Finneys Ace Hardware is located at 1035 Illinois St, Sidney, NE 69162, USA.
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